What Do Women Want? Coulter Infiniti Just Might Have the Answer
The luxury vehicle market has traditionally been the purview of the successful businessman, and Infiniti has taken its place in the top flight of desired vehicles. But Coulter Infiniti in Mesa, AZ has taken the doors off of the entrance to the “Gentleman’s Club” and welcomed a new generation of well-informed, style and performance-oriented women into world of luxury car ownership.
With Internet access at their fingertips, women are increasingly knowledgeable about the car buying process. As a result, men and women indicate that they are equally satisfied with the automotive sales experience, at least according to the most recent J.D. Power Sales Satisfaction Index. Both sexes gave the dealership where they bought or leased their new car an identical satisfaction rating of 847 on a 1,000-point scale—a record high for the 20-year study.
“We know that women between the ages of 35 and 50 are our fastest growing market, and influence up to 80% of all new and used Infiniti purchases, says Greg DePaola, General manager of Counter Infiniti, in the greater Phoenix, AZ area. “We definitely had that mind when we designed our dealership. We chose a location adjacent to a Country Club area, and chose décor that is warm and inviting, paying special attention to the lighting and ambience of the waiting areas. At Coulter Infiniti, we know that the vast majority of our buyers, but women specifically, will have shopped comparatively on line before coming into our dealership. In almost all instances they have pre-qualified themselves for the purchase, and are looking for the luxury dealership that provides a luxury buying experience. That is where we excel.”
All luxury car purchasers look for style, comfort and performance, and the Infiniti G35 provides all that and then some. In AutoUSP.com’s March 11, 2010 blog post, the Infiniti G35 is cited among the top 5 choices for women making $100,000 per year or more. The Infiniti G35 meets the demand that women have on a number of counts:
- Style
- Reliability
- Roominess
- Luxury appointments
- Performance
- Value.
Coulter Infiniti cements its relationship with customers with its over-the-top concierge service after the sale. If service is needed, they take the stress out of the experience for East Valley Infiniti owners, and it is a big favorite of their female car buyers. The complementary Valet pick-up and delivery service includes:
Coulter Infiniti strives for a responsive, welcoming sales and service environment, which results in its high level of female customer referrals. “We hire seasoned luxury sales professionals,” indicates Sales Manager, John Ajluni. “We want every client’s experience, from a call to the receptionist, interaction with our sales staff, service writers, even the Valet drivers to reflect the Coulter Infiniti experience. Once our new buyers have had 2-3 weeks behind the wheel of their new Infiniti we schedule a “reconnect” meeting where we invite new owners back to the dealership to review all the features of their new car. Women are very responsive to this session, as they are much more likely to ask questions and get the full benefit of Infiniti’s amazing array of features.” The Coulter Infiniti Pre-owned car inventory also appeals to its female customers’ sense of value and appreciation for luxury. Consumer Reports consistently rates Infiniti “above average” for resale value, reinforcing the sense that paying more for value pays off in the bigger picture. Coulter Infiniti on-line access allows its female buyers to comparison shop with anonymity until she is prepared to purchase, which fits the profile that female buyers are less emotional and more analytical when it comes to choosing their ride. General Manager DePaola characterized the typical female client shopping for a luxury car in his East Valley dealership as the ideal customer. “When a woman comes in to purchase a Coulter Infiniti, she walks through our door having done her homework. She knows how Infiniti’s features stack up with other luxury cars in her price range, the performance, reliability, and safety elements meet her criteria, she knows she can afford to drive, a model G35 or an FX35, and she is ready to ‘try it on for size.’ Our job is easy. We need to listen carefully, to fine-tune the array of options she desires, and help her complete the purchase as seamlessly as possible. We build our female referral base not by ‘selling’ cars to women, but by ‘helping them buy’ the exact vehicle that best meets their needs. ” Coulter Infiniti is located in Mesa Arizona, serving Ahwatukee, Chandler, Gilbert, Mesa, Scottsdale, and Tempe, Arizona. They are proud of their “A” rating with the Better Business Bureau, and can be accessed at www.arizonainfiniti.com. |
Finding the Right Infiniti Dealer in Phoenix, Arizona
Whenever people go out looking to buy cars, a few things are always in mind. One of these things is the price tag. However, this is only one part of the equation. While anyone can get something random for a reasonable price, there is always a concern of style. Does this car reflect your personal needs and wants? Does it make you feel the way you want to feel behind the wheel? Everyone needs a car that is a reflection of who they are as a person. A car is more than just a way to get around, it’s a way the world views you. There is no one who wants a car that isn’t sleek, stylish, and reflective of their personal tastes. Instead of settling on the wrong car, it might be best to just find the right car, at Coulter Infiniti in Mesa, Arizona.
The key to finding the right car is based mostly in two major elements; variety of vehicles and the concern of the dealer. If there are not many options when it comes to vehicles, then it makes it very difficult to find the right car. You might get lucky, but more likely than not you will settle for a less than optimum car. With a variety of cars, you will be able to find a vehicle that is your match and equal. The other element is the concern of the dealer. If the dealer is not concerned with helping you navigate the choices and find the right car, it becomes almost impossible. This can be a real challenge in Arizona, but there are locations that have the kind of care that is necessary. Coulter Infiniti in Mesa, Arizona is a clear example of a car dealer that can effectively assist in finding that right vehicle.
When it comes to stylish vehicles at reasonable prices, there are few places as qualified as Coulter Infiniti to help you find the car that is the right fit for you. With a huge selection of luxury cars, this dealer should be the first stop you make on your hunt to find the right car. From the sleek Infiniti G37 sedan, and the powerful and stylish Infiniti GX56, the variety is quite impressive. Even if the sheer number of options is a bit daunting, experienced Infiniti Manager Greg DePaola and his wonderful staff will be sure to help you in this endeavor. When it comes to luxury car dealerships in Phoenix, there are few that have the sense of detail of Coulter Infiniti when it comes to personal service. The ultimate goal is to find a car that is right for you so that you can be comfortable with not only your car, but with what that car means to you. Please visit CoulterInfiniti.com, for more information, or contact the dealership today to setup a guest drive at 480-396-1500.
100% of Coulter Infiniti Service Technicians Complete Infiniti Factory Certified Training
The Coulter Infiniti commitment to excellence extends throughout the entire organization. Customer satisfaction starts with the sales experience, and it extends to the extensive training required for all the automotive specialists performing maintenance and repair work at the East Valley dealership. The myriad features of today’s state of the art automobiles require rigorous study and on-going re-training and skill-based updates.
The independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972 to improve the quality of vehicle repair and service through the voluntary testing and certification of technicians and other automotive service professionals. ASE’s training is industry-driven and ASE trained technicians are truly a cut above others in the automotive industry.
Infiniti-specific training broadens the knowledge of Coulter Infiniti’s technicians, as it focuses on Infiniti’s sophisticated electrical system, their innovative engines, chassis design, drive train, and their one-of-a -kind climate control systems.
Infiniti-specific training is equally important for consumers who purchase pre-owned Infiniti’s from Coulter Infiniti in Mesa, AZ. The dealership offers the buyer the confidence of knowing their certified pre-owned vehicles are backed by warranty coverage…and the satisfaction of enjoying the same individualized service and programs that define The Total Ownership Experience® for owners of new Infiniti vehicles.
Only Infiniti models less than four years old and with less than 60,000 miles qualify for the program, and they must pass a rigorous inspection. Buyers of a Certified Pre-Owned Infiniti receive a 72-month/100,000 total-vehicle-mile warranty, roadside assistance, trip interruption benefits and towing assistance that is designed to provide the peace of mind Infiniti ownership is famous for. Discriminating buyers enjoy the prestige of Infiniti and the added value of this outstanding approach to customer satisfaction.
Coulter Infiniti is located in the hub of Phoenix’s East Valley, serving Ahwatukee, Chandler, Gilbert, Mesa, Scottsdale, and Tempe, Arizona. They are proud of their “A” rating with the Better Business Bureau, and can be accessed at www.arizonainfiniti.com. Located just off of I-60 at the Superstition Springs exit, it is convenient to the loop 202, Red Mountain Freeway, linking Maricopa County with easy access to Pinal and Pima County as well.
Coulter Infiniti Offers up to $10,000 Discounts During Memorial Day Sale
Coulter Infiniti, the Phoenix area’s foremost Infiniti dealership, is hosting a huge Memorial Weekend sales event. Coulter Infiniti rebates on select new Infiniti models are: $10,000 on the QX56 and M35 models, and range from $8,000 to $3,000 on other popular models, like the Infiniti G37, the Infiniti FX 35, and the Infiniti EX.
This limited time opportunity for Arizona Infiniti shoppers expires May 31, 2010, as The State of Arizona’s temporary 1% sales tax goes into effect June 1, 2010. Coupled with the significant Coulter Infiniti discounts, luxury car buyers in the greater Phoenix area have the opportunity to own one of Consumer Reports’ “Best We’ve Tested” 2009 winners with unprecedented discounts. Purchases must be completed by the end of business on Monday, May 31, 2010. Special sales hours are in effect for the convenience of Arizona Infiniti shoppers.
Coulter Infiniti is located in Mesa Arizona, on Superstition Springs Blvd south of State Hwy 60, serving Ahwatukee, Chandler, Gilbert, Mesa, Scottsdale, and Tempe, Arizona. Consumers are invited to compare on-line availability, then call 1-800-778-2219 and experience Coulter Infiniti’s outstanding customer service and support for themselves. Coulter Infiniti is part of the Coulter family of luxury car dealerships, serving the greater Phoenix area since 1923. They are proud of their “A” rating with the Better Business Bureau, and can be accessed at www.arizonainfiniti.com.
Update: Delivery Date for Infiniti’s First Hybrid Confirmed.
A while ago, we revealed to you some of the basic plans behind the 2011 M-series vehicles and how Infiniti would be transitioning into the green era with its inaugural hybrid, the M35 hybrid. Mesa Infiniti dealer Coulter Infiniti brings you the details.
The updated stylings of the 2011 Infiniti M luxury performance sedans will hit Infiniti dealers in Phoenix this spring, showing off design cues from the revolutionary Essence concept car. Though not a hybrid itself, the conventional engine model being sent to our Mesa Infiniti car dealership will carry efficiency-enhancing features to make it less fuel thirsty than ever.
Infiniti says it will release the new hybrid M35 to Infiniti car dealerships in Mesa 12 months from the release of the redesigned 2011 M model. Innovations on the most fuel-efficient car in Infiniti’s history will include a seamless twin clutch feature working in conjunction with a 3.5-liter V6 that allows a consistent feel regardless of driving conditions. When you test drive the vehicle at Coulter Infiniti, the premier choice for Infiniti car dealerships in Mesa, you will be amazed at the linear, “direct response” Infiniti engineers have made possible.
We can’t wait to get our hands on a few of these brand-new hybrid M35’s on our Mesa Infiniti lot so we can show you what they’re all about. When you finally do get the chance to see one “in person,” you’ll not only love the car, you’ll find out why Coulter Infiniti is the only choice for Infiniti Dealers in Phoenix.
Online Parts Store – Ships Right to Your Door.
If you’ve ever done do-it-yourself maintenance on your car, then you know how infuriating it can be to locate the parts your vehicle needs. You go to the car dealership’s (AZ) website, but they don’t sell their parts online. That was a waste of time, and now you have to call them. Then you find out that the location nearest you doesn’t have the part, so you have to burn daylight driving all the way across town to go to another dealership.
And you don’t want to mess with cheap aftermarket parts, because who knows if they’ll fit right or whether they’ll last more than a week?
But, it doesn’t have to be that way – that’s why Coulter Infiniti (car dealers, AZ) has opened an Online Parts Store (Infiniti Parts Net) where you can find the precise manufacturer part you need from the comfort of your home. The online parts store carries an entire range of Infiniti replacement parts that are tailor-made for your Infiniti and which will outlast any other aftermarket replacement.
You can view the online store by clicking here or by navigating to “Parts Department” on our homepage and then clicking the big blue “Infiniti Parts” button on the parts department page. Once you’re on Infiniti Parts Net, you will see selection fields to the left that enable you to select the make, model, and year of your automobile. After you’ve selected the car you need parts for, a list of available replacements will appear in the left-hand column.
Operation of these menus is super easy, and you’ll be surprised at the range of parts offered. This is something that you won’t find on most car dealers, Arizona (or any state, for that matter), websites, where the status quo dictates a slim offering of parts, no shipping, and even requires you to call a dealership’s parts department because they don’t allow you to order online! Not with Coulter Infiniti – we want you to get all the value you can from your experience with us.
Once you’ve added items to your cart, you’ll be able to enter your shipping information to have the parts you need mailed directly to your home! How about that! No more confusing dealer websites, no more calling in to parts departments only to find they don’t have what you want, no driving the entire town over to get what you need. It’s all right there on our online parts store.
Oh, and did we mention that when you order from the online store, you even get a 30-day return period and the manufacturer standard warranty of 1 year or 12,000 miles? Not only will you have peace of mind because you’re ordering genuine Infiniti parts, but you also get our guarantee that the parts will last. And, because you’re dealing with Coulter Infiniti, your best choice for Infiniti car dealerships (AZ), you know you’ll receive the highest level of service possible.
So take it easy, lean back in your recliner, and log onto Coulter Infiniti’ Online Parts Store, where you’ll find what you want, get it shipped where you want, and be able to rest easy knowing the parts in your mailbox are Infiniti guaranteed. Oh, and remember the hassle you used to go through to get the parts you needed? Yeah, you’ll never have to do that again!
The Short List – 7 Things Car Buyers Want from a Dealer
Have you been lied to? Cheated and Tricked? Have you calculated deals with car dealerships (AZ) only to have them change their terms and break every promise they made?
Shouldn’t be like that, should it? Well, Coulter Infiniti wants to help you out a bit by giving you a quick list of things you should look for in an Arizona car dealership. Because buying a car shouldn’t be a painful experience.
1. Website. Check out the Arizona car dealer website. Make sure they keep it updated and that their list of offerings accurately reflects their current inventory. How they care for their website means as much as how they care for facilities.
2. Low-tech research. Word-of-mouth reputation is just as useful as any Internet data. Strike up conversations with people who have the Arizona car dealership badge on their car, or ask your friends on Facebook/Twitter/Myspace about the car dealer (AZ). Also be sure to read testimonials online.
3. Up-front Sales. Look for up-front, direct sales personnel who earn your trust by disclosing everything about a transaction. Good car dealers (AZ) should never use high-pressure tactics to divert you from making a good decision.
4. Fly on the wall. Sit down in the waiting room and listen around. Is this a place where people are welcome and feel comfortable doing business?
5. Parts and Service. Look for convenient hours like evenings and Saturdays, loaner vehicles, shuttles, and online parts ordering. Will their hours fit your schedule? Seek car dealers (AZ) who offer the amenities you need.
6. Better Business Bureau and J.D. Power. Check with the BBB to make sure the Arizona car dealer has accreditation and a good reputation. Also check out the J.D. Power Customer Satisfaction Index (CSI) to see where the brand name stands in their rankings.
7. Honesty. What’s your comfort level in the car dealer’s (AZ) showroom? Are the personnel professionally dressed, courteous, and low-pressure? Do they give you space and time to make your own decisions?
Coulter Infiniti is committed to providing a low-pressure, honest environment to serve your unique needs. We are proud to have a Better Business Bureau report card grade of “A,” and Infiniti boasts a three-time top ranking on the J.D. Power CSI charts. Come in today to see why we’re your choice for Infiniti car dealers (AZ).
’11 Infiniti M Model Revealed – Including Hybrid!
We’ve already told you that Coulter Infiniti – the exclusive Infiniti car dealer (Arizona) for the Phoenix area – will soon welcome a new family member to its showroom, but we thought we should spend a little time talking in-depth about the 2011 Infiniti M model.
Consumer Reports recommended the 2010-year M model in their annual automotive review, noting its strength, handling, and safety features. It is an automobile that we are proud to sell at our Arizona car dealership. But we are also proud to be the envy of other luxury automakers as we look to the future of the M model, a future that will be more than exciting.
The 2011 version of the M rears its horses at the Lexus GS and Mercedes E-Class autos, sprinting ahead in more ways than one. The new model receives larger engine setups, including V-6, V-8, and V-6 hybrid engines with 3.7- or 5.6-liter configurations. The hybrid will be the cleanest and most efficient vehicle in Infiniti’s history, but all engines receive technological upgrades that will make the M line more fuel efficient than before. A V-6 diesel version will be available to the European market, but not in the U.S.
When the ’11 M rolls into Infiniti car dealerships, AZ, they will also be sporting sleeker, more curvaceous body styles set on larger wheels, morphing the M’s look into something more closely resembling the G sedan. Design cues carry over from the Essence concept vehicle, as does the hybrid system, which boasts a revolutionary lithium-ion battery pack and a full-electric mode for fuel conservation.
Car dealers, AZ, also know that safety is important to you, which is why Infiniti has added a blind-spot intervention system to lane-departure warning, lane-departure prevention, intelligent cruise control, and distance control assist safety systems. When you test-drive the new M model at car dealers, AZ, you will be able to experience Forest A/C, which has humidity control, a natural-feeling breeze mode, and auto recirculation that can sense nasty outdoor odors and dust to automatically switch back to recirculation mode.
And, as always, there is so much more to this car than we can possibly tell you on our car dealer (Arizona) website.
As your choice for Infiniti car dealerships, AZ, Coulter Infiniti can’t wait to show you this exciting new vehicle. And don’t forget, though you may be able to see the new M elsewhere, we prove to you that not all Infiniti car dealers (AZ) are created equal!